Worship with us @ Mountain of Fire Miracles Ministries, Budapest, Hungary Address: 1081 Bp II János Pál Pápa tér 2 (formerly Köztársaság tér) Direction: From Blaha, take tram 28, 28A, 37, 37A, 62...1 stop. From the traffic light cross to the other side... Or take Metro 4 & get off @ János Pál Pápa tér
Time of worship: Wednesdays @ 18:30 hr Sundays @ 10:30 hr
Tel: +36 203819155 or +36 202016005

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Saturday, 11 August 2012


Service Delivery, Traditional Institutions, & Inequality
By Kofi Akosah-Sarpong

Ghana’s economic surge has come with it service delivery challenges. With socio-economic inequality widening and much of the population rural bound, the delivery of goods and services still remain a daunting task. Of recent times, service delivery has become part of the economic growth mantra in Ghana. 

At the centre of the issue is efficiency, in-service training and the utilisation of modern technology. This is against the backdrop of limited resources and inadequate economic means. The idea is that services do not reach the appropriate target because of either weak or non-existent information flow or infrastructure. 

One of the shining examples of improving service delivery in Ghana is the eGhana project, a World Bank project that aims to support public-private partnerships to improve efficiency and transparency through selected e-Government applications. While laudable, these efforts are more of urban enterprises, with most rural areas not enjoying these modern services because of poor infrastructure. Electricity that is to run the eGovernment programmes is erratic. Traditional institutions and values have not been integrated into the decentralization exercises that are to wheel efficient service delivery.

Broadly, the solution lies in better human contacts (especially working with local communities), infrastructural development, better information flow and the appropriation of information and communications technology. This isn’t only public sector issues but also the private sectors, too. In all measure, the sense, whether in water and sanitation, health, banking, registering businesses, local government, healthcare or food production, is improving service delivery to help reduce poverty and spur economic growth in Ghana. Since much of the Ghanaian population lives in the rural areas, the key challenge is balancing the urban and the rural areas in the attempts to improve service delivery.

Whether in water and sanitation, electricity, banking, agriculture production, and other socio-economic products, interventions that will help address the challenges of service delivery is seen more or less in the suggestions offered by Irene Agyepong, of the Ministry of Health’s Dangme West District in Greater Accra Region. Agyepong proposes that the interventions in reforming the health service delivery in the district level should include public awareness of the availability of resources. But the success of this depends on improvements in coverage, utilization and quality. 

This will be enhanced by how flexible the central government allocate and use resources. This calls for more integration of service delivery at district level with the on-going decentralization programmes. This will make service delivery better for more Ghanaians, especially for rural needs. In this context, there have to be changes in basic and in-service training strategies and effective partnerships between the private and public sectors within the available limited resources. 

The durability of the integration process in service delivery will be more effective if traditional institutions and values, as the key sources and structures in the rural areas, are appropriated efficiently in the service delivery programmes. The reality is, the bulk of Ghanaians operate within the informal, traditional sectors, and most are in the rural areas. We can get a better sense from a study undertaken by the Trend Group, a Kumasi-based NGO for WELL Resource Centre Network for Water, Sanitation and Environmental Health, in the provision of water, sanitation, health and educational services. 

The service delivery perspective led to sector practitioners doing away with earlier emphasis on the central government being heavily involved in the delivery of water and sanitation and the approach towards the building of more efficient service delivery systems that provide uninterrupted, dependable and reasonable services. The dawn of democracy is fast improving access to basic services. To this end, the new strategy, driven by democratic tenets, has been towards a decentralized, multi-sectoral, demand-driven and private-sector oriented service delivery.

The appropriation of information and communications technology, in-service training, greater infrastructural development, greater decentralization that involves traditional institutions and values, effective partnerships between the private and public sectors are some interventions that might address the service delivery issues in Ghana.

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Love the article on Gaddafi
We must rise above tribalism & divide & rule of the colonialist who stole & looted our treasure & planted their puppets to lord it over us..they alone can decide on whosoever is performing & the one that is corrupt..but the most corrupt nations are the western countries that plunder the resources of other nations & make them poorer & aid the rulers to steal & keep such ill gotten wealth in their country..yemen,syria etc have killed more than gadhafi but its not A̷̷̴ good investment for the west(this is laughable)because oil is not in these countries..when obasanjo annihilated the odi people in rivers state, they looked away because its in their favour & day! Samosa Iyoha

Hello from
I was amazed to find a website for Africans in Hungary.
Looks like you have quite a community there. Here in SA we have some three million Zimbabweans living in exile and not much sign of going home ... but in Hungary??? Hope to meet you on one of my trips to Europe; was in Steirmark Austria near the Hungarian border earlier this month. Every good wish for 2011. Geoff in Jo'burg

I'm impressed by
ANH work but...
Interesting interview...
I think from what have been said, the Nigerian embassy here seem to be more concern about its nationals than we are for ourselves. Our complete disregard for the laws of Hungary isn't going to help Nigeria's image or going to promote what the Embassy is trying to showcase. So if the journalists could zoom-in more focus on Nigerians living, working and studying here in Hungary than scrutinizing the embassy and its every move, i think it would be of tremendous help to the embassy serving its nationals better and create more awareness about where we live . Taking the issues of illicit drugs and forged documents as typical examples.. there are so many cases of Nigerians been involved. But i am yet to read of it in So i think if only you and your journalists could write more about it and follow up on the stories i think it will make our nationals more aware of what to expect. I wouldn't say i am not impressed with your work but you need to be more of a two way street rather than a one way street . Keep up the good work... Sylvia

My comment to the interview with his excellency Mr. Adedotun Adenrele Adepoju CDA a.i--

He is an intelligent man. He spoke well on the issues! Thanks to Mr Hakeem Babalola for the interview it contains some expedient information.. B.Ayo Adams click to read editor's mail
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